All systems operational uptime · 99.98%
Beverly · North Shore · Massachusetts — —:—
§ SERVICES / FULL CATALOG

The whole stack a small business actually needs — built, deployed, and run by one team.

Six services that cover the technology layer of a modern small business. Use them à la carte, or roll them into a single monthly engagement. Either way, you talk to the same people who built the system.

001 / MANAGED-IT

Managed IT & Help Desk (MSP)

A complete outsourced IT department for businesses with up to 50 desktops. Predictable monthly billing, proactive monitoring, real humans, real ownership of your environment.

Core offeringMonthly contract5 – 50 desktopsWin + Mac

What's included, every month

A predictable monthly engagement covering the day-to-day operations of your IT environment.

  • 24/7 endpoint & server monitoring
  • Automated patch & OS update management
  • Antivirus / EDR with central reporting
  • User onboarding & offboarding
  • Email, phone & chat help desk
  • Remote support (≤ 1 hr response)
  • On-site visits per plan
  • Quarterly strategy reviews
  • Monthly health & security reports
  • Documented environment in your name

Why our MSP is different

Most MSPs scale by adding tier-one phone monkeys. We scale by automating the boring work first — the same automation pipeline we sell to clients. You get a small, accountable team and a much more proactive posture.

  • No offshore Tier 1
  • Owner-led account management
  • Real on-site coverage across the North Shore
  • 30-day cancellation, no annual lock-in
002 / DESKTOP

Desktop & Endpoint Support

The everyday stuff, done right. Imaging, software, hardware, peripherals, user accounts — across both Windows and macOS. Quietly competent, fully documented.

Per-incident or contractWindows + macOSRemote + on-siteSame-day

Common scenarios

The full menu of "my computer is doing something weird" calls — handled fast, documented clearly, and patterns flagged before they become outages.

  • Slow / unresponsive machines
  • Application crashes & errors
  • Email configuration & migration
  • Virus, malware & ransomware response
  • Printer, scanner & AV setup
  • Network & WiFi troubleshooting
  • File access & permission fixes
  • New-hire imaging & setup
  • Hardware diagnostics & replacement
  • Data backup & recovery

Standards we hold to

Every ticket gets diagnosed, fixed, documented and followed up on — with notes that survive longer than the ticket itself.

  • Encrypted disks (BitLocker / FileVault)
  • MFA on every business account
  • Documented imaging baseline
  • Verified backups & restore tests
003 / CONSULTING

Business Consulting

Where you actually are on the technology curve — and where you should be in 18 months. We benchmark your stack, your spend, and your operational risk, then build the roadmap you can execute against.

New serviceProject-basedStandalone or bundledFrom $2,500

The audit

A two-week deep look at your operation. We map every account, every license, every system, every dollar of recurring spend, and every place a single point of failure lives.

  • SaaS & license inventory
  • Vendor & spend rationalization
  • Identity & access review
  • Backup & recovery posture
  • Security & compliance gap analysis
  • Data & integration map
  • Risk register with priorities
  • Capacity & bottleneck review

The roadmap

A 12–18 month technology plan written for an operator — not a CIO. Plain English, prioritized, costed, and sequenced to match how your business actually moves.

  • Quarterly milestone plan
  • Vendor & tooling recommendations
  • Migration & cutover planning
  • Budget & headcount implications
004 / SCALING

Scaling & Automation

The repetitive work eating your team's days — invoicing, follow-ups, posting, reporting, lead intake — becomes a quiet background process. So growth doesn't require headcount.

New servicePython · n8n · ZapierEdge hardware optionalPer-project or retainer

Workflows we automate

If a person on your team does it more than twice a week and it follows a rule, we can probably build a quieter version of it.

  • Lead capture & CRM routing
  • Quote & invoice generation
  • Email & SMS follow-up sequences
  • Document signing & filing
  • Reporting dashboards & KPI alerts
  • Social posting & content distribution
  • Calendar & meeting coordination
  • Onboarding & offboarding flows
  • Shopify, Stripe & QuickBooks sync
  • Custom scrapers & data pipelines

Built on your hardware, hosted at our edge — your call

Some workflows live happily in someone else's cloud. Some are better off on a small dedicated box you own, in your office, that we manage. We'll tell you honestly which one fits — and price it that way.

  • Cloud-hosted (M365 / Google / Zoho native)
  • Dedicated edge hardware (Pi / mini-PC)
  • Hybrid with TGK monitoring
  • Source code & documentation handed over
005 / AI LEAD GEN

AI Lead Generation — OffRadar.ai

Our managed AI scanner watches the public web in real time — surfacing prospects the moment they signal intent, and dropping scored leads straight into your CRM. One client per vertical, per region.

Flagship13 verticals14-day free trial$99 – $999 / mo

What it does

A dedicated edge node scans Reddit, Craigslist, Stack Exchange and niche forums every few minutes, applies two-signal intent detection (topic + behavior), filters negative signals, scores 1–5 stars, and pushes the keepers into your CRM with full context.

  • 13 vertical-specific intent models
  • 1–5 star lead scoring
  • Negative-signal filtering
  • Zoho / HubSpot / Salesforce push
  • Exclusive territory by vertical
  • 14-day free trial

Best fits

OffRadar.ai works hardest where buying intent leaks into the open web before it ever hits a Google search bar.

  • Real estate
  • Personal injury law
  • Home care
  • Roofing
  • Addiction treatment
  • Bankruptcy law
  • Veterinary
  • Home remodeling
  • Private schools & tutoring
  • Auto body
  • CPAs
  • Gyms

Full OffRadar.ai breakdown

006 / STARTUP

Startup IT Foundation

Just opening the doors? We set the whole IT layer correctly the first time — hardware, network, email, security, backups, identity — at a startup-friendly price.

Day-one setup5 – 10 users$2,500 – $5,000Handoff to MSP optional

What you walk away with

A clean, documented, secure IT environment built right from day one — not the kind of mess you'll have to pay someone to untangle in eighteen months.

  • Hardware procurement & configuration
  • Network design + WiFi rollout
  • M365 or Workspace tenant setup
  • Email migration (if needed)
  • Identity, MFA & SSO
  • Endpoint security & encryption
  • Cloud backup configuration
  • Documented passwords & recovery
  • User training & onboarding docs
  • 30-day post-launch support

Typical packages

Most startups land between $2,500 and $5,000 for full setup. Larger or more regulated builds quoted on scope.

  • Solo founder (1–2 users) · from $2,500
  • Small team (3–7 users) · from $3,500
  • Full launch (8–15 users) · from $5,000
  • Discounted rates if rolling into MSP
◆ ANY SERVICE · ANY COMBINATION

Tell us what hurts most.

A 30-minute call is enough to figure out whether TGK fits — and which mix of these services will actually move the needle for you. Free, no obligation, useful either way.